Debt Collection

Collections outreach that protects your brand, not just your recovery rate

Trained agents follow FDCPA-aware scripts and your defined escalation rules — respectful outreach that recovers revenue without generating complaints.

What's Included

What Nexcraft's collections desk covers

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Compliant Scripts

FDCPA-aware call flows reviewed with your compliance team before go-live.

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Dispute Handling

Clear escalation paths for disputes, hardship cases, and legal requests.

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Recovery Reporting

Monthly recovery-rate and contact-outcome reporting tied to your portfolio.

Pricing

Seat or portfolio-based

Dedicated seat

One agent working your portfolio during business hours.

$1,600–3,200/mo
FAQ

Common questions

Is Nexcraft's debt collection process compliant?

Agents are trained on FDCPA-aware call scripts, and every account defines its own escalation and dispute-handling rules with your compliance team before launch. You remain responsible for confirming compliance requirements specific to your jurisdiction and portfolio.

How much does debt collection outsourcing cost?

Typically $1,600–3,200/mo per dedicated seat, or a contingency/commission structure for larger portfolios — confirmed during scoping.

Can this integrate with our existing collections software?

In most cases, yes — tell us your platform during onboarding and we'll confirm compatibility before starting.

Ready to build?

Let's review your portfolio

Free 15-minute call — bring your current recovery rate.

Book a Free Call