Full-cycle customer support across phone, email, and chat — agents trained on your product, your voice, and your escalation rules.
Order status, returns, and pre-sale questions handled around the clock.
Tier-1 troubleshooting and account questions, with clean escalation to your engineers.
Scheduling, quotes, and follow-up calls for local service businesses.
One dedicated agent across your support channels.
Round-the-clock support staffed in shifts.
Ecommerce, SaaS, and home-services businesses most commonly, though the model fits any business with repeatable support requests.
Typically $1,200–2,500/mo per dedicated agent for business hours, scaling with coverage hours and channel count.
Yes, in most cases — agents work inside your existing tools (e.g. Zendesk, Freshdesk) rather than a separate system, confirmed during onboarding.
Free 15-minute call — bring your current ticket volume.
Book a Free Call